If you are logging in from outside the UH Campus, please use "UH Full VPN" first. For "UH Full VPN" installation and usage instructions, please go to https://uh.edu/infotech/services/computing/networks/vpn/windows/#connecting-fullvpn.
Please note that if you already have "Cisco AnyConnect Secure Mobility Client" installed and have setup the normal "UH VPN", then follow the instructions on step numbers 2 to 4 to setup "UH Full VPN".